Legal

Privacy Policy

Cala Terminal — A2GROUP
Effective: January 1, 2025  |  Last updated: March 10, 2026

This Privacy Policy explains how A2GROUP (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you use Cala Terminal — including our web application, desktop app, mobile apps, and TV apps (collectively, the “Platform”). By using the Platform, you agree to the practices described in this policy.

Contents

  1. Information We Collect
  2. How We Use Your Information
  3. How We Share Your Information
  4. Data Retention
  5. Your Rights and Choices
  6. Cookies and Tracking
  7. Security
  8. Children’s Privacy
  9. International Users
  10. Changes to This Policy
  11. Contact

1. Information We Collect

1.1 Information You Provide Directly

When you create an account or use the Platform, we may collect:

  • Account registration data: name, email address, and password (stored as a secure hash).
  • Profile preferences: display settings, watchlist configuration, and dashboard layouts.
  • Portfolio data: asset holdings and quantities you manually enter for portfolio analysis.
  • Payment information: billing name, address, and payment card details — processed exclusively by our third-party payment processor (Stripe). We do not store raw card numbers.
  • Support communications: messages or emails you send to our support team.

1.2 Information Collected Automatically

When you access the Platform, we automatically collect:

  • Device and browser information: IP address, browser type, operating system, and device identifiers.
  • Usage data: features used, time spent, click patterns, and error logs.
  • AI interaction data: queries submitted to the AI assistant and tool execution logs (anonymized after 90 days).
  • Session data: authentication tokens stored in secure cookies or local storage.

1.3 Information from Third Parties

If you connect third-party accounts, we may receive:

  • Brokerage account data (read-only) if you link a portfolio via supported integrations.
  • OAuth profile data (name and email) if you sign in using a social login provider.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Platform and its features.
  • Personalize your experience, including AI memory that retains your preferences and portfolio context across sessions.
  • Process payments and manage your subscription.
  • Send transactional communications: account confirmations, password resets, billing receipts, and service alerts.
  • Send marketing communications where permitted by law and only with your consent.
  • Detect and prevent fraud, abuse, and unauthorized access.
  • Comply with applicable legal obligations.
  • Improve the quality, accuracy, and performance of the AI engine.

2.1 AI Memory and Personalization

Cala Terminal’s AI assistant maintains persistent memory of your preferences and portfolio context to improve response quality. You may reset or delete this memory at any time from your account settings. We do not use your personal data to train general-purpose AI models or share it with AI providers for training purposes.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers: Third-party vendors who help us operate the Platform (e.g., Stripe for payments, cloud hosting providers, analytics services). These providers are bound by confidentiality obligations and may only process your data as directed by us.
  • Data providers: Market data is fetched from Alpaca, Polygon, and Financial Modeling Prep. Your queries may be routed through these APIs, but we do not share your personal identity with them.
  • AI infrastructure providers: Query content is processed by xAI (Grok) and OpenAI as part of the AI engine. These providers process queries under their own privacy terms and are not permitted to use your data for model training.
  • Legal compliance: When required by law, court order, or to protect the rights and safety of our users or the public.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide the Platform. Specifically:

  • Account data: retained until account deletion plus 30 days.
  • AI interaction logs: anonymized after 90 days, deleted after 2 years.
  • Payment records: retained for 7 years for tax and accounting compliance.
  • AI memory: retained until you manually reset it or delete your account.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your account and associated data.
  • Portability: Request your data in a machine-readable format.
  • Opt-out: Unsubscribe from marketing communications at any time via the link in any email or from account settings.
  • AI memory reset: Clear your AI assistant’s persistent memory from account settings at any time.

To exercise any of these rights, contact us at

6. Cookies and Tracking

We use essential cookies for authentication and session management. We use analytics cookies to understand how the Platform is used. You may manage cookie preferences through your browser settings. Note that disabling essential cookies will affect Platform functionality.

We do not use third-party advertising cookies or sell your behavioral data to advertisers.

7. Security

We implement industry-standard security measures including:

  • TLS encryption for all data in transit.
  • Encrypted storage for sensitive data at rest.
  • Two-process architecture isolating AI services from market data APIs.
  • Regular security audits and access controls.

No system is completely secure. If you discover a security vulnerability, please report it to

8. Children’s Privacy

The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, we will delete their information promptly.

9. International Users

Cala Terminal is operated from the United States. If you access the Platform from outside the US, your data may be transferred to and processed in the US. By using the Platform, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the “Last updated” date at the top of this page and notify you by email if the changes are material. Continued use of the Platform after the effective date constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests:

A2GROUP — Cala Terminal